OUR POLICY

Shipping Policy

Shipping Policy is created to provide information regarding terms, conditions, fees, delivery times and other matters. The shipping policy also aims to monitor goods sent by smt-indo.com

1. Delivery is made after the buyer completes the payment transaction.
2. Orders will be sent to the address listed on the Order Form. smt-indo.com is not responsible for errors in address writing by the buyer. If the Buyer finds an error in writing the address in the Order Form, the Buyer can immediately contact smt-indo.com via the WhatsApp number and email features on the smt-indo.com website.
3. Delivery is carried out by the delivery service provider chosen by the Buyer in the Order Form.
4. Shipping costs are calculated according to the weight of the product and the delivery distance/area according to the calculations in the form on the website.
5. The length of time for delivery is in accordance with what has been informed in the Order Form when the Buyer chooses a delivery service provider. smt-indo.com does not guarantee and is responsible for delays in delivery from the delivery service provider.
6. Compensation for delays or losses is fully subject to the provisions of the delivery service provider.